Terms of service
OVERVIEW
Welcome to Studio House Co. The terms “we”, “us”, and “our” refer to Studio House Co. We operate this online store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (the “Terms”), together with any policies referenced here, outline your rights and responsibilities when using our Services. Please read them carefully, as they contain important legal information including disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory of residence, and you consent to any minor dependents using the Services on devices you own or manage.
To access or purchase through our store, you may be required to provide personal information such as your email, billing, payment and shipping details. You warrant that all information provided is accurate and complete, and that you have the right to supply it.
You are responsible for the confidentiality of your account and password and for all activity under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to present our products accurately, but colour and appearance may vary due to screen calibration, lighting, and individual device settings.
We do not guarantee that the appearance or quality of any product will perfectly match what is shown online.
Product descriptions, availability and pricing may change at any time at our discretion. We may limit quantities sold to any individual, household, region or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. We may accept or decline your order at our discretion. An order is considered accepted once payment is processed and we provide an order confirmation.
Please review your order carefully prior to checkout. Our artwork is made to order, and cancellation requests may not be possible once production has begun.
All purchases are subject to our Refund Policy.
You represent that your purchases are for personal or household use and not for resale without written permission.
SECTION 4 – PRICES AND BILLING
Prices, promotions and discounts may change at any time. The price applicable to your order will be the one displayed at checkout and reflected in your order confirmation.
Unless stated otherwise, prices exclude taxes, customs duties, and shipping charges.
You agree to provide current and accurate payment information, including card numbers, expiry dates and contact details required to complete your order.
You warrant that:
- the payment details provided are correct
- you are authorised to use the nominated payment method
- charges incurred will be honoured by your payment provider
- you will pay all applicable charges including taxes, shipping and handling
SECTION 5 – SHIPPING AND DELIVERY
Delivery timeframes are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services—including trademarks, images, text, graphics, product photos, layout and design—is owned by Studio House Co. or our licensors and is protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. No content may be reproduced, distributed or modified without our written permission.
All trademarks, including those of Studio House Co. and Shopify, remain the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control. These tools are provided “as is” without warranties or endorsement. Use of optional tools is at your own risk.
Future new features or tools are also subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party sites or materials. We are not responsible for their accuracy, content, or policies.
Any transactions with third-party sites are entirely at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Studio House Co. is powered by Shopify. All sales are made directly between you and Studio House Co. Shopify is not responsible for any purchases, damages, or disputes. You expressly release Shopify from all claims relating to transactions with Studio House Co.
SECTION 10 – PRIVACY POLICY
All personal information collected is governed by our Privacy Policy. Some information may also be processed under Shopify’s Privacy Policy.
By using our Services, you acknowledge that your information may be transferred internationally to provide and improve the Services.
SECTION 11 – FEEDBACK
By submitting reviews, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, modify, publish and display that Feedback commercially.
You represent that you own or have rights to your Feedback and that it complies with all laws. We may remove Feedback we consider inappropriate or unlawful.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our Services may contain errors or omissions relating to product details, pricing, availability or shipping information. We reserve the right to correct or update information or cancel orders affected by such errors, even after an order has been submitted.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for any unlawful, harmful, abusive, deceptive, or disruptive purpose, or to infringe intellectual property rights.
We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate or restrict your access to the Services at any time. Termination does not affect obligations or rights intended to survive, such as intellectual property, limitation of liability, and indemnity.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind, except where required under Australian Consumer Law.
We do not guarantee uninterrupted, error-free or secure access to the Services.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Studio House Co. is not liable for indirect, incidental, punitive, or consequential damages, including loss of profits, revenue, data, or replacement costs arising from your use of the Services or products.
Nothing in these Terms excludes rights you may have under Australian Consumer Law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Studio House Co., Shopify, and their affiliates from claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is deemed unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a provision does not waive our rights to enforce it later. These Terms, along with our policies, constitute the entire agreement between you and Studio House Co.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of Victoria, Australia. You consent to the jurisdiction of Victoria courts in relation to any disputes.
SECTION 22 – HEADINGS
Headings are for convenience only and do not alter interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Material changes will be communicated as required by law. Continued use of the Services constitutes acceptance of updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to us at hello@thestudiohouse.co.
Studio House Co.
hello@thestudiohouse.co
ABN 56 689 940 252